All my items are brand new, 100% genuine and come from reputable UK stockists. You will receive the exact item as on the picture. Items are only taken out of boxes to take photos (where applicable). SHIPPING: - I normally dispatch within 24-48 hours - If you placed order over the weekend it might take longer to arrive due to post office/courier working hours - Once I shipped the item I’m not in control of how long exactly would it take to arrive - please check your tracking number for ETA. It usually takes 2-3 working days but in some cases (bank holidays, festive season etc.) it might take a bit longer I’m always happy answer any questions 🙂